About the role

As the CHSP/PAV Response Coordinator, you'll be part of a team responsible for coordinating and delivering services that empower our care recipients to achieve their goals and maintain their independence. You will work directly with clients, their families, and key stakeholders to implement, monitor, and evaluate the CHSP and PAV Response programs while ensuring a person-centered approach to care. Your role will be office based in Shepparton with travelling involved throughout the Hume region.  It will involve a range of duties, including assessing client needs, developing and updating care plans, conducting home visits in an emergency response capacity as well and new client appointments, participating in the after hours on call roster and ensuring compliance with relevant policies and procedures.

About you 

• Essential Minimum Certificate III in Community Services (or equivalent), including a personal care and first aid competency units.
• A current Victorian driver’s license, ability to travel through the region
• Required national police check and Covid x3 vaccinations
• Strong written, verbal, and numerical communication skills.
• Proficiency in MS Office and Client Management software (e.g. preferred, Carelink Plus).
• Experience in care planning, assessments, and working with older adults.
• A solid understanding of Aged Care Reforms and their impact on service delivery.
• A commitment to delivering high-quality customer service and building strong, positive relationships with clients and their families with enthusiasm and a positive attitude.
• Ability to work independently, manage competing demands, and prioritise effectively.
• Commitment to cultural diversity, equal employment opportunity, and workplace health and safety.

Why VMCH?

Because the people we employ make it a great place to work! In addition, VMCH will provide you with:

• A rewarding and supportive work environment, with opportunities for professional development and career progression. 
• A competitive salary plus salary packaging benefits that can increase your take-home pay. 
• A flexible and family-friendly work culture, with wellbeing initiatives and paid parental leave. 
• Employee assistance program including employee, manager, career, conflict, nutrition and lifestyle, money, family, and legal assistance.
• Discounted private health insurance, school holiday programs and car hire.
• The opportunity to open a high-interest savings account with our banking partner.
• We value diversity, champion inclusion, and encourage applicants from all backgrounds, and with all abilities, to consider joining our vibrant community.

About us

Here at VMCH our services are as diverse as the people we support. As a for-purpose organisation, love, joy, hospitality, and courage aren’t just words to us, they guide us in everything we do. While we’ve been around for over a century, we’re always moving forward. We stay true to who we are by supporting people and families to live their best lives, providing a place to call home and spaces to learn and grow.

If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you.

To work at VMCH, you will be required to supply proof of work rights, an Australian Criminal History Check, evidence of at least 3 X Covid vaccinations and agree to comply with Child Safety standards. You may also be required to supply an International Police Check. 

We do not accept unsolicited resumes, emails and phone calls from recruitment agencies.