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Client Engagement Liaison

  • Wantirna, VIC, Australia, 3152
  • Full time
  • Join VMCH and work for a purpose led organisation that truly values your contribution
  • Enjoy a competitive salary, NFP salary packaging benefits and Meal Entertainment card
  • Use your sales superpowers to help VMCH achieve future growth targets


About the role

The Client Engagement Liaison will work closely with the Admissions Manager to ensure optimal occupancy rates across all VMCH Aged Care Residences. 

This will be achieved through developing strong relationships, building on leads, and positioning yourself as a credible brand ambassador to increase the profile and reputation of VMCH with relevant Health Care channels.  In addition, the Client Engagement Liaison will seek out opportunities to present VMCH as a Residential Aged Care preferred provider to referrers within heath care and social work networks.  


About you

You are the epitome of a people-person and can easily to build strong relationships due to your energy and enthusiasm. You have a strong work ethic and will go the extra mile to ensure the best possible outcomes for both your team and your clients. Having previously worked in a sales role, you’re no stranger to a challenge and have the sense of urgency required to meet deadlines and achieve business growth targets. You would also understand that working in sales can sometimes be an emotional rollercoaster and that maintaining a positive approach is essential to your success. You take pride in your personal brand, which you have built by diligently following up with customers, being reliable and displaying empathy.



Because the people we employ make it a great place to work! In addition, VMCH will provide you with:

  • A positive and supportive workplace culture 
  • Excellent Salary Packaging benefits
  • Ongoing professional development
  • A competitive salary
  • Employee Assistance Program
  • Paid parental leave
  • Praise program – where we recognise and reward the terrific work of our staff


About us

Here at VMCH our services are as diverse as the people we support. As a for-purpose organisation, compassion, respect, and inclusion aren’t just words to us, they guide us in everything we do. While we’ve been around for over a century, we’re always moving forward. We stay true to who we are by supporting people and families to live their best lives, providing a place to call home and spaces to learn and grow.


If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you. For further information, please contact Leanne on 0484 118 425.


To work at VMCH, you will be required to supply proof of work rights, an Australian Criminal History Check, Evidence of Flu and Covid Vaccinations and a Victorian Employee Working with Children Check. You may also be required to supply an International Police Check.


We do not accept unsolicited resumes, emails and phone calls from recruitment agencies.

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