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Community Support Roster Coordinator

  • Wantirna, VIC, Australia, 3152
  • Full time
  • Are you a Support Worker looking to transition to a permanent, full-time office-based role in Wantirna?
  • Are you passionate about having a positive impact on our ageing community?
  • Work in a supportive team and love what you do!

 

About the role

We currently have a fantastic opportunity for a talented Rostering Coordinator to join our small, but powerful team based in Wantirna.

You will be responsible for creating rosters that support our older clients within the community to access the services they require to live independently. This may sound simple enough, but you’ll need to use your best problem-solving skills to generate rosters that take into consideration client preferences, support workers and their location. Other key duties will include actioning cancellations and unallocated services, as well as responding to service requests submitted by Case Managers.

 

About you

You love supporting your team and using your excellent interpersonal skills to build strong relationships and provide outstanding customer service.

Rostering can be like a jigsaw puzzle, so you need to thrive on a challenge and be able to remain cool, calm, and collected under pressure!

You’re a natural team player who enjoys a bit of banter with your colleagues while working in an office environment.

We don’t mind if you’ve previously worked in hospitality or a call centre, we encourage applicants from outside the community services sector to apply!

 

Why VMCH?

This is your opportunity to work for an organisation that provides a range of support services to the people who need them the most. In addition, you will receive the following benefits:

  • A positive and supportive workplace culture with helpful and friendly leaders 
  • Awesome NFP salary packaging benefits including a Meal Entertainment Card  
  • Competitive salary
  • Ongoing professional development
  • Employee Assistance Program

 

About us

VMCH is a Catholic, not-for-profit organisation that has been helping others for over 100 years.

As a Catholic organisation, our values underpin the work we do. We are especially committed to supporting people who are disadvantaged and marginalised, by creating choices, offering hospitality and building inclusive, compassionate and sustainable communities.

 

If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you.

 

To work at VMCH, you will be required to supply proof of work rights, an Australian Criminal History Check, Evidence of Flu Vaccination and a Victorian Employee Working with Children Check. You may also be required to supply an International Police Check.

 

We do not accept unsolicited resumes, emails and phone calls from recruitment agencies.

Apply Now!

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