About the role
Your primary responsibility is to assist residents, their families, and guests, as well as all internal stakeholders and visitors with their hospitality needs in a timely and professional manner. Working closely with the Manager at Athelstan, you will assist with booking and coordinating functions by liaising with external food and beverage suppliers. You will support our Residents in their day to day lives by receiving mail and deliveries, and arranging a variety of services such as dry cleaning, prescriptions and taxis as required. In addition, you will provide a range of administrative support to the Manager and undertake basic housekeeping duties to ensure that common areas are always maintained impeccably to ensure a safe and comfortable environment for our Residents.
You have previous experience as a receptionist or administration officer, and a passion for providing first-class customer service. Your interpersonal and communication skills are exceptional, and you display compassion and patience when assisting our residents. Working in a fast-paced environment and managing your time effectively is a walk in the park (or our lovely garden!), due to your flexible approach and ability to prioritise. You take pride in the work you do, have a keen eye for detail, and display initiative and common sense when making decisions or solving problems. You’re a natural people-person who enjoys working in a team environment, and you have a strong understanding of quality service delivery.
Because the people we employ make it a great place to work! In addition, VMCH will provide you with:
Here at VMCH our services are as diverse as the people we support. As a for-purpose organisation, compassion, respect, and inclusion aren’t just words to us, they guide us in everything we do. While we’ve been around for over a century, we’re always moving forward. We stay true to who we are by supporting people and families to live their best lives, providing a place to call home and spaces to learn and grow.
If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you.
To work at VMCH, you will be required to supply proof of work rights, an Australian Criminal History Check, Evidence of Flu and Covid Vaccinations and a Victorian Employee Working with Children Check. You may also be required to supply an International Police Check.
We do not accept unsolicited resumes, emails and phone calls from recruitment agencies.
Take a read of some of our employee stories, and hear first hand why VMCH is a great place to work.
Caitlyn Socwell is a physiotherapist, working with those who are ageing at VMCH Corpus Christi Aged Care Residence. She is a firm believer that age should not be a reason...Read more >
Michele always knew she had a way with people. After relocating to Australia from South Africa, Michele decided to make a change from her previous work in HR and payroll....Read more >
VMCH Case Manager Belinda Smith spends a lot of time on the road, visiting seniors to help manage their Home Care Packages. Belinda sees first-hand the incredible importance of being...Read more >
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