• Excellent salary packaging benefits (NFP $15,990)
• Support a diverse property portfolio across aged care, disability services, affordable housing, and more
• Part Time Position – 4 days per week | City location, close to Parliament Station

We are looking for a Property Support Officer who loves organising, problem‑solving and keeping the wheels turning—especially across our Affordable Housing and Disability Services portfolios.

What will do:

• Be the admin engine for the Property team: meetings, notes, coordination and tidy records.
• Code invoices (Affordable Housing & Disability Services), allocating subcontractor invoices to work orders in PAMS.
• Log and assign work requests in PAMS, check for duplicates, and keep requesters in the loop.
• Draft clear, compassionate resident communications (maintenance works & outage notices).
• Lend a hand to Customer Care and back up the 1300 helpline during business hours.
• Troubleshoot straightforward property requests and hand over to our 24/7 on‑call crew at day’s end.
• File/forward stakeholder reports to Maintenance Officers and keep Linksafe and PAMS data neat.

You will thrive here if you…

• Are confident with MS Office and comfortable in CRM/asset/work order systems (PAMS or similar).
• Communicate clearly and compassionately with people from diverse backgrounds.
• Manage time like a pro—especially when priorities compete.
• Enjoy solving problems and closing the loop.
• Have (or can obtain) a current Police Check.
• Facilities/maintenance exposure, Aged Care or Retirement Living experience, asset management/work order software familiarity, and customer care experience

Why Join VMCH?

• A collaborative and energetic team environment
• Excellent salary packaging benefits
• A competitive salary
• A central location with easy access to public transport, shops, cafes and bars
• Ongoing professional development
• A positive and supportive workplace culture 
• Employee Assistance Program

About us

VMCH is a Catholic not-for-profit organisation, providing services including affordable housing, residential aged care, retirement living, community and disability services and specialist education to 7,600 people across Victoria. We operate in over 50 locations, have 3,300+ employees and over 600 volunteers maintaining our 24/7 service to vulnerable people across Victoria.

Here at VMCH our services are as diverse as the people we support. As a for-purpose organisation, love, joy, hospitality, and courage aren’t just words to us, they guide us in everything we do. While we’ve been around for over a century, we’re always moving forward. We stay true to who we are by supporting people and families to live their best lives, providing a place to call home and spaces to learn and grow.

As an employee of VMCH you will be provided with ongoing personal and professional development, career pathways opportunities, a positive and supportive workplace culture, and excellent salary packaging benefits.

If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you!

To work at VMCH, you will be required to supply proof of work rights and an Australian Criminal History Check.

We do not accept unsolicited resumes, emails and phone calls from recruitment agencies.