• Experienced Admin Assist provide support to the manager.
• Varied role, join a fantastic team, wonderful environment
• Competitive salary NFP salary packaging available.

About the role

VMCH St Clare Retirement Living Precinct is has a vacancy for a dedicated Senior Admin Assistant to provide administrative assistance to our managers and support our growing operations to contribute to our success.   You will design and implement procedures to ensure the smooth delivery of services to Residents, visitors and stakeholders in a professional manner. 

About you

You will be an experienced Senior Admin Assistant proficient in managing schedules, meetings, correspondence and events with ease and competence.  Your time management and ability to prioritise tasks will be outstanding as you will be dealing with a vast array of stakeholders.   Ideally you will have worked front of house in a retirement living environment.  

• Provide high-level administrative support the manager
• Build and maintain professional relationships with residents
• Assist with hospitality bookings and function arrangements. 
• Attend to resident’s concierge requests – hospitality, transport etc
• Maintain common areas to five-star standard, arrange maintenance requests as required.
• Resolve Residents issues and where necessary escalate to managers
•  Mentor and develop the reception /concierge staff to ensure outstanding service provision
• Maintain files, and documentation, handling confidential information with discretion.
• Attend to emergency calls when necessary
• Liaise with internal and external stakeholders.

Qualifications:

• Proven experience as an administrative assistant or in a similar role.
• Outstanding communication skills to deal with a vast array of stakeholders
• Excellent organizational and time-management skills.
• Strong written and verbal communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and as part of a team.
• Attention to detail and problem-solving skills.
• High level of professionalism and confidentiality.

If you have the skill, experience and professionalism for this role pleas APPLY NOW you will be joining a supportive team in a fantastic environment. 

What we offer

• Collaborative and energetic team environment
• Excellent salary packaging benefits
• A competitive salary
• Ongoing professional development
• A positive and supportive workplace culture 
• Employee Assistance Program

About us

VMCH are a Catholic not-for-profit organisation, providing services including affordable housing, residential aged care, retirement living, community and disability services and specialist education to 7,600 people across Victoria. We operate in over 50 locations, have 3,300+ employees and over 600 volunteers maintaining our 24/7 service to vulnerable people across Victoria.

Here at VMCH our services are as diverse as the people we support. As a for-purpose organisation, love, joy, hospitality, and courage aren’t just words to us, they guide us in everything we do. While we’ve been around for over a century, we’re always moving forward. We stay true to who we are by supporting people and families to live their best lives, providing a place to call home and spaces to learn and grow.

If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you.

 To work at VMCH, you will be required to supply proof of work rights and current National Police Check.

Applications close 18 September 2025.  Interviews may commence prior to the close date. 
We do not accept unsolicited resumes, emails and phone calls from recruitment agencies.