• Make a real impact in Aged Care – Join VMCH’s supportive admin team today!
• This is an onsite position, working out of our office in Mulgrave
• Earn more, keep more – competitive rate plus NFP salary packaging benefits!

About the role

This is a dynamic and people-focused admin role within our At Home Aged Care Workforce team. As the first point of contact for staff queries, you’ll manage leave records, track feedback, and support onboarding and interview coordination. If you have experience in aged care or a strong background in customer service, enjoy staying organised, and bring a positive, team-oriented attitude—this could be the perfect fit.

With tailored working hours (8am–4pm or 9am–5pm), this role offers a great opportunity to contribute to the smooth and efficient running of our daily operations.

Key responsibilities:

• Being the go-to admin support for the Workforce team
• Managing staff leave records and tracking feedback
• Responding to queries from care staff and supporting their daily needs
• Assisting with onboarding, inductions, and interview coordination
• Keeping our systems (especially Carelink) up to date and accurate

About you 

• Strong computer literacy across Outlook, Word, and Excel, with accurate data entry skills
• Proven ability to manage time effectively and multitask in a fast-paced, people-focused environment
• Experienced in aged care or customer service settings
• Experience with Carelink is an advantage, but not essential
• Confident in handling staff queries, managing leave records, and supporting onboarding and interviews
• Warm, approachable, and team-oriented, with a consistently positive attitude
• Completion of a National Criminal Records Check

Why VMCH?

Because the people we employ make it a great place to work! In addition, VMCH will provide you with:

• A rewarding and supportive work environment, with opportunities for professional development and career progression. 
• A competitive salary plus salary packaging benefits that can increase your take-home pay. 
• A flexible and family-friendly work culture, with wellbeing initiatives and paid parental leave. 
• Employee assistance program including employee, manager, career, conflict, nutrition and lifestyle, money, family, and legal assistance.
• Discounted private health insurance, school holiday programs and car hire.
• The opportunity to open a high-interest savings account with our banking partner.
• We value diversity, champion inclusion, and encourage applicants from all backgrounds, and with all abilities, to consider joining our vibrant community.

About us

Here at VMCH our services are as diverse as the people we support. As a for-purpose organisation, love, joy, hospitality, and courage aren’t just words to us, they guide us in everything we do. While we’ve been around for over a century, we’re always moving forward. We stay true to who we are by supporting people and families to live their best lives, providing a place to call home and spaces to learn and grow.

If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you.

To work at VMCH, you will be required to provide proof of work rights and a current Australian Criminal History Check.

We do not accept unsolicited resumes, emails and phone calls from recruitment agencies.